Last year our award winning hospitality team pulled 159,883 pints, served 22,619 portions of chips, and popped open 9,601 bottles of champagne – and we can’t wait to do it again next season!
If you’re passionate, enthusiastic, and committed to providing the highest possible level of service, why not find out more on the roles we have available?
Front of House Our front of house team provided award winning hospitality for in excess of 165,000 matchday guests over the course of last season, and are already looking forward to building on that number for next year!
Waiting Staff / Drinks Staff
Open
Summary
The ideal candidate would:
Thrive in a busy environment, being able to multitask, combining taking food and beverage orders across multiple tables.
Remain proactive, clearing cutlery, crockery, glassware and general debris in order to keep tables clean.
Be confident in describing menu dishes and taking food and beverage orders.
Follow correct protocols and procedures including refusal of service, food allergens and food safety.
Position Type: Casual, Matchday
Location: St. James’ Park, NE1 4ST
Kiosk Staff
Open
Summary
The ideal candidate would be responsible for:
Preparing and serving guests food and drinks in line with service standards.
Cash handling, and settling bills through a variety of payment methods.
Maintaining a clean workspace and replenishing and rotating food items as required.
Following correct protocols and procedures including refusal of service, food allergens, and food safety.
Position Type: Casual, Matchday
Location: St. James’ Park, NE1 4ST
Bar Staff
Open
Summary
The ideal candidate would be responsible for:
Preparing and serving guests drinks in line with service standards.
Cash handling, and settling bills through a variety of payment methods.
Maintaining a clean workspace and replenishing and rotating stock as required.
Following correct protocols and procedures including refusal of service.
Position Type: Casual, Matchday
Location: St. James’ Park, NE1 4ST
Other: Candidates must be aged 18 or over for this role.
Fine Dining Staff
Open
Summary
The ideal candidate would be:
Confident in describing menu dishes and taking food and beverage orders
Confident in fine dining etiquette and attentive to guest needs.
Confident recommending and serving wines and champagne.
Following correct protocols and procedures including refusal of service, food allergens, and food safety.
Position Type: Casual, Matchday
Location: St. James’ Park, NE1 4ST
Other: Previous experience is essential.
Box Staff
Open
Summary
The ideal candidate would be responsible for:
Setting the room in line with guests’ specifications.
Taking beverage orders, restocking and replenishing products as required.
Serving food while adhering to specific service standards and procedures.
Remaining proactive and attentive to guests needs, while maintaining a tidy work environment.
Able to reconcile accounts and take payment through a variety of methods.
Position Type: Casual, Matchday
Location: St. James’ Park, NE1 4ST
Other: Previous experience is essential.
Back of House
Porters
Open
Summary
The ideal candidate would assist our porters’ team in:
Setting rooms in line with guests specifications.
Moving furniture or stock while adhering to safe systems of work guidelines.
Storing any equipment surplus to requirements safely and securely.
Remaining attentive to guests needs, making changes or dealing with additional queries as necessary.
Position Type: Casual, Matchday
Location: St. James’ Park, NE1 4ST
Cellar Team
Open
Summary
The ideal candidate would assist our cellars team in:
Maintaining a tidy work environment, storing all stock securely
Transferring stock to multiple areas, with the necessary records of this kept.
Changing kegs and gas cylinders.
Knowledgeable on products stocked.
Position Type: Casual, Matchday
Location: St. James’ Park, NE1 4ST
Other: Candidates must be aged 18 or over.
Glass Collectors
Open
Summary
The ideal candidate would be responsible for the following:
Collecting glass, in order to keep areas tidy and free of debris.
Liaising with bar staff to ensure a sufficient glass supply.
Polishing and washing glass as required.
Supporting bar staff with stocking as necessary.
Position Type: Casual, Matchday
Location: St. James’ Park, NE1 4ST
Kitchen
Chefs
Open
Summary
The ideal candidate would assist our Executive Head Chef in:
Preparing and serving meals of the highest standard.
Working in busy kitchens, which may be serving multiple areas at any one time.
Following correct protocols and procedures including food allergens, and food safety.
Accommodating guests needs and respond to unexpected requests.
Position Type: Casual, Matchday
Location: St. James’ Park, NE1 4ST
Kitchen Porters
Open
Summary
The ideal candidate would assist our kitchen team in:
Providing the necessary crockery, cutlery and utensils for each kitchen.
Washing and polishing any equipment returned to the kitchen.
Working in busy kitchens, which may be serving multiple areas at any one time.
Following correct protocols and procedures including food allergens, and food safety.
Position Type: Casual, Matchday
Location: St. James’ Park, NE1 4ST
Other: Candidates must be aged 18 or over.
Management
Stand Manager
Open
Summary
The ideal candidate would:
Ability to work and lead in a high pressure environment.
Confident in staff management.
Confident to oversee the smooth operation of multiple retail units at once.
Knowledge of food allergens, health and safety and licensing laws.
Position Type: Casual, Matchday
Location: St. James’ Park, NE1 4ST
Other: Prior experience is essential. Must be aged 18 and over.
Team Leader
Open
Summary
The ideal candidate would:
Confident in working within and leading a small team
Confident in cash handling, till use and cashing-up tills
Ability to work in high pressure environment
Knowledge of food allergens and licensing
Position Type: Casual, Matchday
Location: St. James’ Park, NE1 4ST
Other: Relevant experience required. Must be over age of 18
Room Manager
Open
Summary
The ideal candidate would:
In depth knowledge of the hospitality industry.
Adaptable and willing to rise to a challenge.
Confidence to oversee the operation within a hospitality area, such as a restaurant or sports bar.
Confident in staff management
Understanding of the requirements of high-end hospitality clientele.
Position Type: Casual, Matchday
Location: St. James’ Park, NE1 4ST
Other: Experience is essential. Must be over age of 18.
To apply for the Catering positions above, please visit: https://sportsandleisure.sodexojobs.co.uk/en/newcastle Recruitment.NUFC.SL.UK@sodexo.com
Before you apply, all applicants must have Right to Work in the UK documents. Prior to application, candidates must have completed their GCSE’s.
