Each stand is signposted around the stadium but if you need further assistance, our stewards will be very happy to assist you.
At the Stadium
At the Turnstiles
To enter the stadium, you’ll need to scan your ticket in the barcode scanner at the turnstiles indicated on your ticket.
If you have any issues with this, please speak to your nearest steward.
At the Stadium
Stairs or Lift
Most seats are on lower levels and easy to access on foot. If you are seated on level 7, which includes all supporters of visiting clubs, there are 140 steps and 14 landings on the way up to your seat.
If you have mobility issues or feel you will be challenged by the climb, please speak to one of our friendly stewards at the turnstiles, who will be happy to direct you to a lift.
At the Stadium
Finding Your Seat
Our stewards will be located at strategic points in the seating deck to assist you in finding your allocated seat.
At the Stadium
Local Heroes
In addition to our knowledgeable stewards, you’ll also find our team of Local Heroes located around the ground.
Our matchday helpers are on hand before kick-off to offer a warm welcome to St. James’ Park, and provide any guidance you require to enhance your visit.
United As One
At Newcastle United Football is for everyone. If you witness or experience discrimination or feel threatened while you are at St. James’ Park please text 'HELP', your seat number and what's happened to 60070.